Frequently Asked Questions
Q1: What is the minimum order quantity (MOQ)?
Answer: The MOQ is 100 pieces for out-of-stock items.
Q2: Can we obtain samples before placing a bulk order?
Answer: Yes, samples for items in stock are free. For custom items, a sample cost is charged which is refundable upon placing a bulk order. Shipping costs are covered by the client.
Q3: What level of machining precision can you achieve?
Answer: Our facility consistently achieves high-precision machining accuracy within the range of 0.001mm to 0.003mm.
Q4: Are you a factory or a trading company?
Answer: We are a direct factory equipped with our own mold room, stamping, spinning, wire cutting, and CNC departments. We can produce samples or products based on your specific drawings.
Q5: What materials are you proficient in machining?
Answer: We handle a wide range of materials including aluminum, stainless steel, pure copper, silicon steel, titanium alloys, tungsten steel, and nickel-based high-temperature alloys.
Q6: What shipping methods do you support?
Answer: We offer flexible shipping options including air, sea, train, and truck, depending on your requirements.
Karam Tools
